Job Description

OUR CORE VALUES

The Credit Union is a values-driven organization. They guide our behavior as they create our desired culture.

1. Everyone Counts ▪ We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust, and respect.

2. Innovate Boldly ▪ We dream big, challenge the status quo, move with agility, and embrace data-driven decisions. We listen and continuously make the impossible possible.

3. Embrace the Fun! ▪ We take the joy in our work by welcoming kindness, integrity, and authenticity.

4. Own It ▪ Valley Strong is ours to grow. We hold ourselves accountable to doing our best work every day and are empowered to do what’s right.

POSITION SUMMARY

The Mortgage Loan Officer (MLO) is responsible for the timely and accurate originating, underwriting and closing of a 1st mortgage loan file. They are responsible for interviewing, counseling and assisting loan applicants in obtaining Real Estate loan services by performing the following duties. The production for the MLO will be 12 – 16 funded loans, on average, per month. This is a high pace position and the employee must meet performance standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Interviews loan applicants, reviewing application forms, clarifying items, determining all expenses and income amounts, etc.

Collect proper documents, references, credit checks, verification of employment, and other additional information to further support loan application and assist in decision-making process.

Calls borrower, real estate broker, and Title Company to request specified documents (i.e. receipt for payment of outstanding tax bill.)

Verify accuracy and consistency of specifications on documents, such as title abstract and insurance forms.

Calls borrower, broker, and other specified individuals to arrange time and date for closing.

Answer questions regarding closing requirements.

Prepare documents for delivery to title company for closing.

All team members must comply with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. This includes the SAFE Act. Failure to do so may result in disciplinary and other employment related actions.

During a decline in walk in volume and referrals, other essential duties and responsibilities will include the following:

Spend as much as 25% of his/her working time out of the office to develop mortgage loan leads.

Work with assigned branch office(s) to maintain awareness of loan products and policies so as to be able effectively to offer/sell them to existing and potential Members.

Develop referral contacts (realtors, builders, professional and personal contacts).

Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A. A.) or equivalent from two-year college or technical school desired but not required. Minimum of 3 years Real Estate lending originations (closings) or related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from members, employees, managements and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written and oral form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER SKILLS AND ABILITIES

Ability to use personal computer for a variety of functions. Ability to review a property appraisal to detect possible underwriting problems. Knowledge of proper home loan financing and lending terminology, costs and calculations. Ability to review a preliminary title report and detect items which could affect title.

Ability to interpret and apply Credit Union criteria, policies and procedures to loan applications. Ability to operate standard office equipment including personal computer. Ability to understand and interpret title reports and escrow instructions.

Must comply with all Bank Secrecy Act (BSA) and other Anti-Money Laundering (AML) Laws and Regulations, as they pertain to federal guidelines and internal policies and procedures.

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