Job Description

Job Description

Job Description

Description:

Key Responsibilities:

• Provide Compassionate Client Support:
  Engage with clients in a respectful, positive, and supportive manner during daily interactions.
  
• Assist with Daily Living Activities:
  Support clients with personal care needs—ranging from minimal to full assistance—including bathing, toileting, feeding, dressing, and mobility.
  
• Monitor Health Indicators:
  Accurately obtain and record vital signs, height, and weight, entering data into the appropriate system as assigned.
  
• Track Nutritional Intake:
  Observe and document clients’ food and fluid consumption to ensure nutritional needs are being met.
  
• Maintain a Safe & Clean Environment:
  Report facility maintenance or repair needs promptly to ensure a sanitary, safe, and organized environment.
  
• Lead or Support Therapeutic Activities:
  Facilitate activity groups independently or with assistance, based on qualifications and assignments, and document participation accordingly.
  
• Support Client Transitions:
  Assist with admissions, discharges, and client assessments, including accurate data entry into the electronic health record system.
  
• Ensure Safety in Special Care Areas:
  Supervise clients in designated care areas and report any safety or care concerns to nursing staff immediately.
  
• Emergency Response Support:
  Aid nursing staff in the event of client emergencies, following protocols and ensuring timely communication.
  
• Team Collaboration:
  Work closely with supervisors and the care team to complete shift responsibilities and stay aligned on client needs.
  
• Treatment Plan Participation:
  Contribute to client treatment planning and therapeutic programming under the guidance of licensed professionals.
  
• Maintain Training & Competency:
  Stay current with mandatory trainings to remain compliant and competent in assigned duties.
  
• Protect Client Privacy:
  Uphold confidentiality and ensure proper handling of Protected Health Information (PHI) in accordance with HIPAA and organizational policies.

Achieve Results

· Ensure that you finalize all work assignments according to request and within time expectation.

· Meet or exceed standards and expectations in safety, timeliness, work quality and cost effectiveness. Maintain appropriate records and documentation.

· Ensure that work reflects high quality standards, attention to detail, and courtesy within the scope of the position. Work areas, regardless of assignment or location, are clean, organized and ready for the next person or use.

Operational Excellence

· Work with the highest level of practice in safety and quality standards.

· Ensure timely and courteous responsiveness to all requests.

· Comply with all relevant laws, regulations, and standards.

· Actively identify areas for work and maintenance. Seek additional work without prompting.

Relationships

· Develop and maintain respectful, courteous and professional relationships with other staff members, on-site visitors, guests, and clients.

· Work cooperatively with others to ensure work requests to the highest service standards, in a timely manner, and to the satisfaction of the requesting party.

· Ask for help, when needed and proactively assist co-workers. Ensure regular, consistent and respectful communication with supervisor and co-workers.

Leadership and Workplace Culture

· Uphold and ensure all activities and conduct reflect internal policies, as well as are compliant with all relevant laws and regulations. Model the values of the organization at all times, and act as good stewards of the organization’s resources.

· Seek out and engage in education and training to better skills and knowledge within field.

· Demonstrate behaviors that contribute to teamwork and result in a positive, effective work team environment.

Qualifications:

Education : High School diploma or GED equivalent.

Experience : Basic knowledge of human behavior or general mental health concepts, and independent living skills (e.g. personal grooming, basic nutrition and general health needs.)

Skills & Abilities :

· High School diploma or GED equivalent. Current or recent studies in behavioral healthcare a plus!

· Basic knowledge of human behavior or general mental health concepts, and independent living skills (e.g. personal grooming, basic nutrition and general health needs.)

· Computer proficiency. MS Office experience required.

· Communicates directly and effectively in a cooperative and collaborative manner.

· Handles sensitive information in a confidential and consistent manner to ensure compliance with HIPAA requirements .

· Facilitate planning meetings with individuals from multiple systems, both internal and external.

· Interact positively with staff and clients and maintain a professional and pleasant demeanor at all times.

· Adapts easily and readily to a changing environment and work priorities.

· Experience / knowledge working in an Electronic Medical Record.

Work Conditions and Considerations:

Hours may vary, due to business need and/or weather condition considerations. This position presents on-going possibility of safety risks, due to the nature of the work.

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