Job Description
_*Sign-on bonus and retention bonus!!!!*_
*We are looking for:*
* Energetic, friendly, positive people who are self motivated and passionate about helping others
* Superstars in customer service
* Experience in the marijuana industry is NOT required as we will train you in this exciting new industry
*JOB PURPOSE*
Responsible for supporting the Store Manager in overseeing the daily operations of the store, ensuring high levels of customer satisfaction, and maintaining and enforcing the Company policies and procedures.
*ESSENTIAL JOB FUNCTION*
*●* Responsible for ensuring high levels of customer satisfaction through excellent customer service,leading by example and supporting with training the retail staff on customer service standards
● Maintains a positive attitude that creates a positive work environment
● Maintains technical industry knowledge and product knowledge, trains staff on products in store
● Ensure compliance with legal requirements and completing store and MED evaluations○ Has a full understanding of the compliance binder○ Has full understanding of the budtender and manager training binder
● Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
● Upholds and enforces the Company policies and procedures, and effectively trains new staff on the policies and procedures
● Managing and motivating store staff by coaching and training
● Addresses and communicates any employee performance issues to Store Manager
● Responsible for accurately and efficiently receiving and processing orders
● Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc. are visible and updated
● Responsible for opening and closing the store, and ensuring daily coverage (2 Fridays and 2Saturdays per month, 2 closing shifts per week)
● Effectively leads and maintains communication at store level
● Responsible for maintaining a clean, neat, and well-stocked store as well as ensuring general housekeeping duties are upheld
● Maintain store security, use of the NVR cameras and ensuring all customers are screened at the entrance
● Responsible for assisting and scheduling the proper staff for inventory audits with Ops team
● Responding effectively to customer complaints and inquiries
● Respond to any emergency action items and issues such as pulling NVR footage
● Approves any product discounts
*REQUIREMENTS AND QUALIFICATIONS*
● 1+ or more years of management experience in a retail store environment leading a team of people
● Strong communication skills and interpersonal skills
● Excellent customer service experience
● Reliable, Professional, and Trustworthy
● Ability to work in a fast paced environment with a sense of urgency
● “Whatever it takes” mentality; desire to go above and beyond● Must have the flexibility to work days/nights/weekends/holidays
● Excellent organizational skills
● METRC experience preferred
● Efficient in Google and Microsoft Office
● High school diploma/GED required
*Physical requirements*
Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach. Must have reliable transportation to store*.*
_Green Dragon is an Equal Opportunity Employer_
*#INDMTN*
Job Types: Full-time, Part-time
Pay: $24.00 - $26.00 per hour
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Vision insurance
Shift:
* 10 hour shift
* 8 hour shift
Weekly day range:
* Weekends as needed
Application Question(s):
* Do you have a current MED badge?
Experience:
* Assistant manager: 1 year (Required)
Work Location: In person %23345507% %%retail%%
Job Tags
Hourly pay, Holiday work, Full time, Part time, Relocation bonus, Shift work, Night shift, Weekend work,