Job Description

Job Description

Job Description

We're seeking a passionate, driven Assistant General Manager (AGM) to join our leadership team and help deliver next-level guest experiences while supporting day-to-day operations.

The Assistant General Manager plays a key role in maintaining high operational standards, ensuring customer satisfaction, and leading a dynamic team. You'll work closely with the General Manager to oversee every aspect of operations, uphold hospitality standards, and drive both guest and team engagement. This is a high-volume, fast-paced environment ideal for a hands-on leader with a love for hospitality and sports.

Our Ideal Candidate:

• 2-3 years of Management experience in a high-volume bar or restaurant setting
• Passion for hospitality, guest service, and sports culture
• Great with people, excellent communicator, and a strong leader
• Excited about building a brand new to the Charlotte area
• Adaptable, dedicated, and thrives in fast-paced environments

We’re excited to build something great together!

Responsibilities:

Operations & Leadership

• Oversee daily operations of the lounge alongside the GM
• Lead and mentor front-of-house to deliver exceptional guest experiences
• Assist in scheduling, inventory management, and ordering to ensure efficiency and cost control
• Maintain cleanliness, safety, and compliance with health and liquor regulations
• Manage opening/closing procedures, including cash handling and reporting

Guest Experience

• Ensure guests enjoy a seamless, memorable experience
• Resolve guest issues professionally and promptly
• Champion a service culture that aligns with the excitement of major sporting events

Team Management

• Hire, train, and develop team members in accordance with company standards
• Foster a positive and motivating work environment
• Develop continuous training programs consistent with the needs of the business

Welcome to Blinders Sports Lounge – the ultimate destination for sports enthusiasts. Featuring the largest screen on the East Coast, state-of-the-art sound, an energetic atmosphere, premium food and beverage offerings, and unmatched viewing experiences, we’re more than a sports bar — we’re a game-day event.

Company Description

Welcome to Blinders Sports Lounge – the ultimate destination for sports enthusiasts. Featuring the largest screen on the East Coast, state-of-the-art sound, an energetic atmosphere, premium food and beverage offerings, and unmatched viewing experiences, we’re more than a sports bar — we’re a game-day event.

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